Case Manager · Social Worker

Case management for life after catastrophic injury.

I am a social worker and case manager for adults with brain injury, major trauma or spinal injury across Greater London. I assess needs, put rehabilitation and support in place, and keep solicitors informed with clear, practical reports.

Jessica Lagerstedt, Case Manager and Registered Social Worker

Areas of expertise

Injuries and needs I work with

For personal injury and clinical negligence claims.

  1. Acquired / Traumatic Brain Injury
  2. Major Trauma / Polytrauma
  3. Spinal Cord Injury
  4. Complex Orthopaedic & Musculoskeletal Trauma
  5. Amputation
  6. Chronic & Complex Pain
  7. Cognitive, Behavioural & Mental Health Needs

My approach

One case manager, one coordinated plan

A six-step cycle, reviewed as needs change.

  1. AssessNeeds, risks and goals
  2. PlanAgree the plan with the client
  3. ImplementAppoint the right team
  4. CoordinateKeep everyone informed
  5. MonitorTrack progress and risk
  6. EvaluateReview and adjust

Initial needs assessment

I cover pre-morbid history, current function, the home environment, cognition, mental health and risk, and bring medical, therapy and psychological input together into one picture.

Rehabilitation planning

Plans built on specific, measurable goals. I appoint and coordinate the team (neuro-occupational therapy, physiotherapy, speech and language therapy, neuropsychology and support workers).

For instructing solicitors

What to expect.

Independent case management for catastrophic and complex injury claims. As a Registered Social Worker I bring particular experience in mental capacity, safeguarding and navigating statutory care services.

Timely reports
Initial needs assessments, progress reports and risk assessments, proportionate and easy to rely on.
A single point of contact
You deal with me directly, from first call to final report. I stay accountable for the plan.
Early warning of risk
I keep families, treating clinicians and deputies informed, and raise risks early rather than after the event.
London knowledge
Experience of the capital’s integrated care boards, local authorities and major trauma centres.

Credentials

Registered & accountable

  • BABICM

    British Association of Brain Injury and Complex Case Management

    Member no. 2487115

  • CMSUK

    Case Management Society UK

    Member no. 20-4932

  • Social Work England

    Registered Social Worker

    Registration no. SW10255

  • IRCM

    Registered Case Manager, Institute of Registered Case Managers

    Registration no. RCM1877

Enquiries

Tell me about your client.

I reply personally, usually within one working day.

Injury, location, stage of claim and any deadlines. Please do not send medical records through this form.